Terms of Service

1. Agreement to Terms

By accessing or using Clawd ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you do not have permission to access the Service.

The Service is operated by Clawd ("we," "us," or "our"). We reserve the right to modify these Terms at any time. Your continued use of the Service following any changes constitutes acceptance of those changes.

2. Description of Service

Clawd is a personal AI assistant that lives in your messaging apps. The Service allows you to:

• Interact with an AI assistant across WhatsApp, Telegram, Discord, and the Clawd app; SMS is coming soon and is not currently available in the United States
• Send and receive messages, set reminders, search the web, generate media, and more
• Link supported messaging accounts by providing the required phone number or account ID
• Store files, notes, and context in a private workspace

3. User Accounts

To use the Service, you must:

• Be at least 18 years old
• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access to your account

You are solely responsible for all activities that occur under your account, including any actions taken by your AI assistant on your behalf.

4. Payment Terms

Payment terms:

• New accounts receive free credits to try the Service
• Subscription plans are billed in advance on a monthly basis
• We do not currently offer pay-as-you-go top-ups
• Each subscription plan includes credits that are consumed based on usage
• You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period
• Refunds are handled on a case-by-case basis — contact us if you have concerns
• We reserve the right to modify pricing with 30 days' notice

5. AI Assistant Behavior

By using features like BYO (Bring Your Own) account impersonation and scheduled messaging, you acknowledge that:

• Messages sent by your assistant on your behalf are your responsibility
• AI-generated content may not always be accurate
• You should review important communications before they are sent

6. Acceptable Use Policy

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Generate, distribute, or facilitate illegal, harmful, or abusive content
• Infringe on the rights of others
• Attempt to gain unauthorized access to our systems or other users' accounts
• Engage in any activity that interferes with or disrupts the Service
• Use the Service for spam, phishing, or other deceptive practices
• Circumvent or manipulate billing, security, or access controls

We reserve the right to suspend or terminate accounts that violate these policies.

7. Intellectual Property

The Service, including its original content, features, and functionality, is owned by Clawd and protected by applicable intellectual property laws.

Content you create using the Service remains yours. By using the Service, you grant us a limited license to process your content as necessary to provide the Service.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. We do not warrant that the Service will be uninterrupted, secure, or error-free. We make no warranties regarding the accuracy or reliability of any AI-generated content or actions.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLAWD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.

Our total liability for any claims arising from your use of the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Clawd and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service or violation of these Terms.

11. Data and Account Deletion

You may delete your account at any time. When you do, we begin deleting your Clawd data, including messages, memories, files, and personal information, subject to any records we must retain for billing, tax, fraud prevention, or legal compliance. This action is irreversible, and some deletion steps may take time to finish across our systems.

12. Termination

We may terminate or suspend your account for breach of these Terms. Upon termination, your right to use the Service will immediately cease and your data may be deleted in accordance with our Privacy Policy.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

14. Contact

If you have questions about these Terms, contact us at hello@clawd.co.